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Some Notes on Bidding through Live Auctioneers

Why was I not approved as a bidder after I signed up?

Bidders with little or no bidding history will not automatically be approved, so if you are new on this platform please call us to confirm contact information & agreement of all posted terms of sale.

Bidders with little or no purchase history might be approved, but will only be approved with a bid limit reflecting their past purchase pattern, so if your past purchase shows as follows:

Bidder Analytics

Member Since:

Oct 8 2021

Approved Auction Registrations:

1

Bids Placed:

0

Bids Placed This Auction:

0

Saved Searches:

3

Saved Items:

3

Items Won:

none

Avg. Hammer Price:

0

Total Paid:

$250 or less

Payment Rate:

N/A

 

We might approve you, but only with a $500 limit, or we may call you to confirm terms of sale & verify your contact info.

On the other hand if your bidding details show as follows:

Bidder Analytics

Member Since:

Apr 12 2018

Approved Auction Registrations:

804

Bids Placed:

308

Bids Placed This Auction:

0

Saved Searches:

4

Saved Items:

417

Items Won:

6 to 25

Avg. Hammer Price:

$250 to $500

Total Paid:

$5,000 to $10,000

Payment Rate:

100% of lots paid

 

We will approve you without any issue.

Think of it as buying a car without any credit history, please do not expect to be approved without a limit without any purchase or buying history.

That said, if you feel you need a higher limit, call us and submit credit card information. Once we receive the credit card details (sometimes we also request a copy of your driver's license), we can increase, or remove the limit.

Which takes us to another subject of confusion:

Why do I have to submit my Credit Card if I already submitted it to Live Auctioneers?

You may have submitted your credit card details to Live Auctioneers, however we have no access to that information because we are not signed up with their direct payment system.

There are various reasons for that, which we won't get into, but suffice to say, your credit card filed with Live Auctioneers is not usable to us.

Note we are “Hudson Valley Auctioneers”, a small auction house that uses “Live Auctioneers”, a large world wide platform to stream the auction, though the names are similar, we are not the same company by any means.

Which brings us to another important point:

Why does the big blue “PAY NOW” button not work after I receive my invoice?

As aforementioned, we did not sign up with Live Auctioneers direct payment system, so if you are successful on any items purchased at one of our auctions you will receive an invoice generated by Live Auctioneers with a summary of your purchases, followed by a big blue “Pay Now” button, this button will not function!

Instead of getting the message that “this auction house does not participate in direct payment” you receive an error message such as “Link Expired”, which obviously confuses a lot of clients who just keep clicking on a non functioning link.

Instead you need to call us with payment details, you can submit credit card details over the phone, send it by email (in two parts for security reasons) or, if planning to pick it up in person, pay directly when you arrive at the gallery.

Please note that we also accept cash, checks & wire transfers.

Is there a discount if I buy from you directly, or if I pay with cash?

There is not, while we certainly allow bidding on the phone, and accept left bids, the premium will be the same.

Right now we have approximately 16,000 bidders from over 30 countries approved for our auctions, offering a discount to make them change platforms would invite chaos, so the premium will be the same, regardless of method of bidding or payment.

Can I pick up my items in person? Can I preview items in person?

Yes, and yes, call us at 845 831 6800 for any information.

Do I have to pay tax if I pick up in person if I’m from out of state?

Yes, any bidder that buys from a state other than New York has to pay the sales tax on any item picked up in person, UNLESS they have a valid resale number, please note that if you have a resale number we need a copy of that certificate on file, as well as a signed ST120 (we have those for you)

So if you receive an invoice that does not show tax because you are in let’s say New Jersey, tax will apply if you decide to pick up in person, so make sure to bring a copy of your resale certificate if you have one, if not, be prepared to pay the tax.

Note that all bidders from New York will have tax added to their invoice, which we remove if you have a resale on file with us.

Note that all resale numbers will be verified through SALT validators in New York or the appropriate sites for out of state dealers.

 

Live Auctioneers Bidders, helpful information:

A few notes on bidding in our auction through the Live Auctioneers platform.

Why was I not approved as a bidder after I signed up?

Bidders with little or no bidding history will not automatically be approved, so if you are new on this platform please call us to confirm contact information & agreement of all posted terms of sale.

Bidders with little or no purchase history might be approved, but will only be approved with a bid limit reflecting their past purchase pattern, so if your past purchase shows as follows:

Bidder Analytics

Member Since:

Oct 8 2021

Approved Auction Registrations:

1

Bids Placed:

0

Bids Placed This Auction:

0

Saved Searches:

3

Saved Items:

3

Items Won:

none

Avg. Hammer Price:

0

Total Paid:

$250 or less

Payment Rate:

N/A

 

We might approve you, but only with a $500 limit, or we may call you to confirm terms of sale & verify your contact info.

On the other hand if your bidding details show as follows:

Bidder Analytics

Member Since:

Apr 12 2018

Approved Auction Registrations:

804

Bids Placed:

308

Bids Placed This Auction:

0

Saved Searches:

4

Saved Items:

417

Items Won:

6 to 25

Avg. Hammer Price:

$250 to $500

Total Paid:

$5,000 to $10,000

Payment Rate:

100% of lots paid

 

We will approve you without any issue.

Think of it as buying a car without any credit history, please do not expect to be approved without a limit without any purchase or buying history.

That said, if you feel you need a higher limit, call us and submit credit card information. Once we receive the credit card details (sometimes we also request a copy of your driver's license), we can increase, or remove the limit.

Which takes us to another subject of confusion:

Why do I have to submit my Credit Card if I already submitted it to Live Auctioneers?

You may have submitted your credit card details to Live Auctioneers, however we have no access to that information because we are not signed up with their direct payment system.

There are various reasons for that, which we won't get into, but suffice to say, your credit card filed with Live Auctioneers is not usable to us.

Note we are “Hudson Valley Auctioneers”, a small auction house that uses “Live Auctioneers”, a large world wide platform to stream the auction, though the names are similar, we are not the same company by any means.

Which brings us to another important point:

Why does the big blue “PAY NOW” button not work after I receive my invoice?

As aforementioned, we did not sign up with Live Auctioneers direct payment system, so if you are successful on any items purchased at one of our auctions you will receive an invoice generated by Live Auctioneers with a summary of your purchases, followed by a big blue “Pay Now” button, this button will not function!

Instead of getting the message that “this auction house does not participate in direct payment” you receive an error message such as “Link Expired”, which obviously confuses a lot of clients who just keep clicking on a non functioning link.

Instead you need to call us with payment details, you can submit credit card details over the phone, send it by email (in two parts for security reasons) or, if planning to pick it up in person, pay directly when you arrive at the gallery.

Please note that we also accept cash, checks & wire transfers.

Is there a discount if I buy from you directly, or if I pay with cash?

There is not, while we certainly allow bidding on the phone, and accept left bids, the premium will be the same.

Right now we have approximately 16,000 bidders from over 30 countries approved for our auctions, offering a discount to make them change platforms would invite chaos, so the premium will be the same, regardless of method of bidding or payment.

Can I pick up my items in person? Can I preview items in person?

Yes, and yes, call us at 845 831 6800 for any information.

Do I have to pay tax if I pick up in person if I’m from out of state?

Yes, any bidder that buys from a state other than New York has to pay the sales tax on any item picked up in person, UNLESS they have a valid resale number, please note that if you have a resale number we need a copy of that certificate on file, as well as a signed ST120 (we have those for you)

So if you receive an invoice that does not show tax because you are in let’s say New Jersey, tax will apply if you decide to pick up in person, so make sure to bring a copy of your resale certificate if you have one, if not, be prepared to pay the tax.

Note that all bidders from New York will have tax added to their invoice, which we remove if you have a resale on file with us.

Note that all resale numbers will be verified through SALT validators in New York or the appropriate sites for out of state dealers.

0
Auction Summary, April 4th
Auction Summary, February 21st 2022 at 3pm.
 

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